Privacy Policy

Astrologer RaajeevG is a Vedic astrology and spiritual healing practice based at RZ-93, Todarmal Colony, Najafgarh, New Delhi, Delhi - 110043. We offer consultations in Vedic Astrology, Nadi Astrology, Tarot Reading, Kundli Matching, Horoscope Analysis, Vastu Consultation, Pranic & Brahm Healing, Name Correction, Baby Name Suggestion, and Business Name Suggestion, along with a shop for lab-certified gemstones and spiritual products.

We operate through the website astrologerraajeev.com and our shop at shop.astrologerraajeev.com.

We only collect information that is necessary to provide you with accurate astrological guidance and process your orders. Depending on how you interact with us, this may include:

a) Consultation Booking Data
When you book a consultation through our website, we collect your full name, WhatsApp/phone number, email address, date of birth, time of birth, and place of birth. If you are booking for another person (e.g., for Kundli Matching), we also collect the same birth details for that individual. This information is essential for generating an accurate Kundli or horoscope reading.

b) Kundli & Compatibility Tool Data
If you use our free online Kundli or Kundli Matching tools, you provide birth details (name, gender, date, time, and place of birth) which are used solely to generate and display your birth chart or compatibility report.

c) Contact Form Data
When you submit a query through our Contact page, we collect your name, email address, phone number, and your message.

d) Shop & Payment Data
When you purchase gemstones or spiritual products from our shop, we collect your name, shipping address, email address, and phone number. Payment transactions are processed securely through Razorpay; we do not store your card or bank account details on our servers.

e) Appointment Form Data
When you fill out the appointment form, we collect your name, email, phone number, birth date, birth time, birth place, and your specific query (e.g., career, love, health, marriage).

f) Automatically Collected Data
When you visit our website, we automatically collect standard technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected via cookies and analytics tools to help us improve the website experience.

We use your information only for the specific purposes listed below:

To deliver astrology services: Your birth details (date, time, place) are the foundation of every Vedic astrology reading. Without this, we cannot prepare your Kundli, perform Kundli Matching, or provide a personalised Horoscope Analysis or Nadi reading.

To contact you about your booking: We use your phone number and email to confirm your appointment, share your report or Kundli, and follow up on your consultation via WhatsApp or email.

To process shop orders: Your name, address, and contact details are needed to dispatch gemstones and spiritual products to you safely.

To respond to enquiries: Messages submitted via the contact form are used solely to respond to your specific query.

To improve our website: Anonymised analytics data helps us understand which pages and services are most useful so we can improve your experience.

To send you updates (with your consent): If you have opted in, we may send you information about daily horoscopes, planetary transits, special offers, or new services. You can unsubscribe from these communications at any time.

We recognise that information shared during an astrology consultation — including your birth details, personal queries about love, marriage, career, health, or family — is deeply private. We treat this data with the utmost discretion and it is never shared, sold, or disclosed to any third party for commercial purposes.

Consultation notes, birth charts, Kundli reports, and personal queries are kept strictly confidential and are used only to serve you. Our team is bound by a professional duty of confidentiality.

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following limited circumstances:

Payment processing: When you make a payment, your transaction is handled by Razorpay, a trusted and PCI-DSS-compliant payment gateway. We share only the information necessary to complete the transaction. Razorpay's privacy practices are governed by their own policy.

WhatsApp communication: When you connect with us on WhatsApp (+91 98112 94025), your communication is subject to WhatsApp's (Meta's) privacy terms in addition to our own.

YouTube: Our website embeds videos from our YouTube channel (@astrologerraajeevg). Viewing these may result in Google/YouTube collecting certain data as per their own privacy policy.

Legal obligations: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

Vashatkara Foundation: A portion of every purchase supports Vashatkara Foundation. Only financial contributions are made; your personal data is never shared with the Foundation.

We use cookies — small files stored on your device — to improve your experience on our website. These are used for the following purposes:

Essential cookies: These are necessary for the website to function, such as maintaining your session when filling out a multi-step consultation booking form.

Analytics cookies: We use tools such as Google Analytics to understand how visitors use our site — which pages are visited, how long users stay, and which services attract the most interest. This data is anonymised and aggregated.

Preference cookies: These remember your settings, such as your language or region selection when booking a consultation from outside India.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our booking forms or free Kundli tools.

We retain your personal and birth data only for as long as necessary to provide the requested service and fulfil any related follow-up. Specifically:

Consultation records (Kundli charts, horoscope reports, birth details) are retained for up to 3 years to allow us to reference past readings if you return for further consultations. After this period, records are securely deleted unless you request otherwise.

Order and payment records are retained for up to 7 years in compliance with Indian accounting and tax laws.

Contact form messages are reviewed and retained for up to 12 months, after which they are deleted.

Website analytics data is retained in anonymised form for up to 26 months as per standard analytics practices.

You have the following rights with respect to your personal data:

Right to access: You may request a copy of the personal information we hold about you at any time.

Right to correction: If any information we hold is inaccurate (e.g., an incorrect birth date on your Kundli), you can request that we correct it.

Right to deletion: You may ask us to delete your personal data, subject to any legal obligations we must comply with (e.g., financial records).

Right to withdraw consent: If you have given us consent to send you horoscope updates or promotional messages, you may withdraw that consent at any time by contacting us.

To exercise any of these rights, please contact us at info@astrologerraajeev.com. We will respond within 30 days.

We take the security of your personal and birth data seriously. Our measures include:

Our website is served over HTTPS (SSL/TLS encryption), ensuring that data transmitted between your browser and our server is encrypted. Payments are handled exclusively through Razorpay's secure, PCI-DSS-compliant infrastructure — we never see or store your card details. Access to consultation records and customer data is restricted to authorised team members only. We do not store sensitive data (such as birth charts or personal queries) on publicly accessible systems.

While we take every reasonable precaution, please be aware that no method of internet transmission is 100% secure. We encourage you not to share more personal information than is necessary for your consultation.

Our website contains links to and embeds from third-party platforms including YouTube (@astrologerraajeevg), Instagram, Facebook, and the Vashatkara Foundation website. These platforms have their own privacy policies and we are not responsible for their data practices. We recommend reviewing their policies before interacting with our content on those platforms.

Our donation and payment links use Razorpay's infrastructure. Please refer to Razorpay's Privacy Policy for details of how they handle transaction data.

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. Our Baby Name Suggestion service involves a parent or guardian providing their child's birth details — in such cases, the parent or guardian is the data subject and must consent to the use of any information submitted.

If you believe we have inadvertently collected information from a minor, please contact us immediately at info@astrologerraajeev.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify you via email or a notice on the website. We encourage you to review this policy periodically.